Confirmation
The Confirmation page of the Manifold Online Store confirms your transaction has been processed successfully. The Confirmation page tells you invoice and serial number emails have been sent to the email address provided, and it advises you to close your browser session to protect your privacy.
Please check the email address reported by the Confirmation page to make sure there were no typographic errors when it was entered. If you note an error please immediately send an email to sales@manifold.net with a note advising Manifold of the error and giving the correct email address to be used for the order.
If you do not see the Confirmation page your order has not transacted. Please contact sales@manifold.net if you have any question that your order has transacted.
Emails Sent
When the Online Store processes an order, it will immediately send you two emails, an invoice email that contains a receipt for your credit card transaction, and a serial number email that contains the serial numbers you will need to install your Manifold products or, if you have ordered technical support service products, the technical support tokens you will need to use those services.
If you do not receive those emails within an hour of your purchase, please check any junk email or spam folder that your email reading software uses to set aside emails that it thinks are spam. Some email systems may incorrectly set aside either the invoice email or your serial number email as junk mail or spam.
Browser Privacy
Internet browsers will cache pages you have visited and other information. For your security, especially if you are using a public computer that other people may access, make sure to close or restart your browser after placing an order. It is also a good idea to clear your browser history.
Privacy Information
Manifold is committed to protecting the privacy of customer information. We will not sell, exchange or lease out any customer information (including name, email address, mail address, telephone number, credit card details and transaction records) to any third party.
Security Information
The Manifold Online Store is operated by Manifold Software Limited with online transaction processing provided by PayDollar using the highest commercially available encryption technology - 128-bit SSL encryption. All confidential information is automatically encrypted before it is transmitted, to protect your confidential data from being read and interpreted. 3-D Secure authentication is also supported such as Verified by Visa and MasterCard SecureCode for exceptionally high security. PayDollar is a service of AsiaPay.
Other Help Topics
For help with ordering on the Manifold Online Store, please also click on:
Questions?
Please do not hesitate to contact Manifold at sales@manifold.net with any questions about the ordering process.