Check Out
After adding products to your cart in the Add to Cart page, the Check Out page of the Manifold Online Store shows the contents of your shopping cart. It allows you to provide information necessary to process your order.
* Boxes marked with a red asterisk are required information. ZIP codes are required for US addresses.
$1200 Per Order Limitation
To reduce risk from credit card fraud, the Online Store will limit each individual order to a maximum of $1200 US dollars or the equivalent in Hong Kong dollars. If you would like to order more than $1200 in product, please place more than one order. For example, if you would like to order two licenses of Manifold Ultimate Edition, place one order for one license, and then return to the Online Store and place a second order for an additional license.
Products in the Cart
The upper part of the page lists the products you have ordered, their prices, the number of units of each product and the total price.
If you want to remove a product, press the Remove button for that product. If you would like to change the quantity ordered of a product, change the number and then press the Update button.
If you would like to order more products, press the Return to Product List button to go back to the Add to Cart product list.
When you have finished providing required information, press the Continue button to proceed to the payment dialog to place your order. If you have not entered some required information, the system will return you to the Check Out page with a request to provide the missing information.
Serial Numbers for Upgrades
If you have pressed the Upgrade button and then the Convert to Upgrade button to trade in a serial number for credit, you will see a Serial number box for each upgrade.
To obtain an upgrade credit, you must enter a valid, qualifying serial number. For example, the serial number cannot have been traded in before for credit, and it must be a Manifold System serial number or a 30-day Lease serial number. It must be for Release 8.00 and not a prior edition of Manifold. It cannot be for an extension. Press the Test button to see if the serial number you have entered can be traded in.
Please make sure to enter the qualifying serial number accurately. It is best to Copy from the original serial number email sent to you and then Paste into the serial number box. This will avoid typographical errors. Do not use the masked version of the serial number from your Help - About Manifold System dialog, as that has been masked with a series of "x" characters to prevent unauthorized use of your serial number. Instead, use the original serial number sent to you by Manifold in the serial number email.
If the serial number you provide is not accepted, it either has been changed from the original serial number or it is not a qualifying serial number. For example, do not provide a serial number for Geocoding Tools - extensions cannot be traded in for upgrade credit. Do not attempt to acquire an 8.00 upgrade credit by using a serial number from earlier products, such as 7.00.
You can always check a serial number either by pressing the Test button or by visiting the Serial Number Status page and entering the serial number. The status page will report the product authorized by that serial number. Clicking on that link will launch a new browser window outside the Online Store that will allow you to check a serial number without interrupting your shopping session.
When upgrading to a 64-bit license, you do not need to upgrade extensions, such as Geocoding Tools, that may have been installed on your machine because extensions take their "bitness" from the host Manifold System license. If you upgrade a 32-bit Manifold System license to 64-bits, all extensions installed on that system will also automatically become 64-bit as well.
Note that you do not need to have any activations left on a serial number to use it for upgrade credit. When the new product is issued, you will receive a new serial number for that license with a fresh set of activations. The old serial number that is traded in for the upgrade credit will be revoked and can no longer be used.
Rounding and Exchange Rates
Products acquired using one currency, such as HKD, and traded in for credit towards products acquired in a different currency, such as USD, may have credits computed using amounts that differ from the original purchase due to varying exchange rates and rounding.
Name and Email Address
The serial number email and invoice email will be sent to the email address given, so please take care to enter a valid email address without errors.
If you are ordering for an organization, please specify an email address for your order that is in the care of a reliable and competent person. Do not specify an email address for someone who will lose the serial number email or who cannot represent your organization for any questions regarding the order or regarding installation or activation.
Coupon Code
The optional Coupon Code box allows customers who have been issued an Online Store code to enter it. If you have not been issued a code, leave this box blank
Billing Address
Please provide the billing address that is used to send bills to the credit card you will be utilizing for payment. If some fields, such as Company name do not apply, please leave them blank.
The State field is for for US states, or provinces, counties or districts in other countries, if they are used for postal addresses in those countries.
Enter your ZIP code in the US (five digit zip is enough) or your postal code if used in your country. If postal codes are not used in your country, please leave this field blank.
In the Country field countries are listed alphabetically, except for the US which is listed first. Country names like "The Netherlands" are listed under T. Some countries, such as Nigeria, due to high rates of Internet fraud are not listed and may not be used to place orders on the Online Store.
High Risk Countries
The Manifold Online Store and the PayDollar network will not accept Visa or MasterCard credit cards originating in countries designated as "high risk" countries for credit card transactions by the Visa and MasterCard networks. High risk countries include Bulgaria, Cameroon, the Dominican Republic, Egypt, Ghana, Gambia, Indonesia, Iran, Kenya, Lithuania, Morocco, Nigeria, Pakistan, Romania, Ukraine, Vietnam and Yugoslavia.
Double-Check your Email Address
Typographical errors in your email address will prevent you from receiving the serial number email you will need to use the products ordered. Please double-check the email address before pressing the Continue button to assure you have entered your email address correctly. Please also check the products ordered and the units ordered of each product to be sure the order is correct.
When you have checked your order, press the Continue button to launch the payment window to allow entry of credit card information.
Privacy Information
Manifold is committed to protecting the privacy of customer information. We will not sell, exchange or lease out any customer information (including name, email address, mail address, telephone number, credit card details and transaction records) to any third party.
Security Information
The Manifold Online Store is operated by Manifold Software Limited with online transaction processing provided by PayDollar using the highest commercially available encryption technology - 128-bit SSL encryption. All confidential information is automatically encrypted before it is transmitted, to protect your confidential data from being read and interpreted. 3-D Secure authentication is also supported such as Verified by Visa and MasterCard SecureCode for exceptionally high security. PayDollar is a service of AsiaPay.
Other Help Topics
For help with ordering on the Manifold Online Store, please also click on:
Questions?
Please do not hesitate to contact Manifold at sales@manifold.net with any questions about the ordering process.